Customer Service

CUSTOMER SERVICE POLICY

Updated February 20, 2019

The mission of 9buyersystem.com is to give to you a wide range of 9buyersystem.com materials, to provide up to the minute and accurate information, and to offer services and programs desired. In fulfilling this mission, 9buyersystem.com strives to act as the most convenient point of access for the needed materials and information and to actively seek to make community members and organizations aware of 9buyersystem.com resources and services.

In fulfilling its mission, 9buyersystem.com strives at all times to provide excellence in customer service. Excellence in customer service means that educated and knowledgeable providers are ready to assist viewers in finding the materials and services they want and need. Excellence in customer service also means that the providers will try to offer services in a fair manner that treats everyone with courtesy and respect and asks for courtesy and respect in return.

The following elements are emphasized in providing public service:

  1. 9buyersystem.com providers will treat every patron with equal respect and every request with equal importance.
  2. Courtesy and attention to the needs of the 9buyersystem.com user will be the key to all interactions. providers will try to be flexible in meeting 9buyersystem.com viewers’ needs. Whenever possible, judgment calls will be made in the viewers’ favor.
  3. Skilled 9buyersystem.com providers will use their knowledge of 9buyersystem.com resources to fulfill requests in a timely manner or else present alternatives when requests cannot be met immediately.
  4. 9buyersystem.com rules and procedures exist to make 9buyersystem.com resources available on an equitable basis. If anyone has a question about why the 9buyersystem.com has a policy or if the purpose of a policy is not understood, an explanation should be provided or else referred to a supervisor or the director of 9buyersystem.com.
  5. The ultimate goal of 9buyersystemo.com is to meet 9buyersystem.com viewers’ expectations for service while fulfilling the 9buyersystem.com’s mission. Any comments are welcome regarding how well those expectations are being met.

Ethics:
All 9buyersystem.com viewers deserve equal consideration and dignity for their requests for 9buyersystem.com providers will seek to carry out the mission of the 9buyersystem.com in a way that provides optimum service to all.

9buyersystem.com providers recognize the confidentiality rights of 9buyersystem.com viewers. As a result, 9buyersystem.com providers will not reveal the identity of people using 9buyersystem.com materials to a third party.

All requests for information will be considered confidential and such requests will never be discussed with a third party, except with another team member for the purpose of answering the question.

9buyersystem.com is owned by Firefly Capital Management, LLC.  For questions, you may contact support at:  [email protected].